Carlotti, et al. v. ASUS Computer International, et al.

Case No.: 4:18-cv-03369

United States District Court for the Northern District of California

Attention Purchasers of ASUS Rog Strix GL502VS and GL502VSK
Laptops In the United States Between May 4, 2014 and November 19, 2019

Important Dates

April 3, 2020 — Claims Deadline

April 3, 2020 — Objection Deadline

April 3, 2020 — Opt-Out Deadline

April 16, 2020 — Deadline to File Notice of Intent to Appear at Hearing

June 11, 2020 at 1:00 P.M. PDT — Final Approval Hearing

The Notice may affect your rights. Please read it carefully.

A federal court has authorized the Notice. This is not a solicitation from a lawyer.

This website and the Notice contain a summary of the proposed Settlement. For the precise terms and conditions of the Settlement, please see the Settlement Agreement, or contact the Claim Administrator by email at, by mail at Carlotti v. ASUS Computer International, Inc. Claim Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103 or by phone 1-844-263-6122.



Obtain Repairs Under the Extended Warranty

If your ASUS Rog Strix GL502VS model laptop suffered from the Power Defect, you can contact ACI technical support using the toll-free number 1-888-678-3688 for repairs.

You can use the Extended Warranty regardless of whether you file a claim form for the Cash Payment or Credit Certificate, or whether you qualify for an Automatic Credit Certificate.

NOTE: The Extended Warranty applies only to model GL502VS Laptops.
The later of: (i) three years from the date of purchase; (ii) 90 days from Final Approval; or (iii) 180 days from the date of a prior replacement of the internal power supply and/or power adapter by ASUS.

Submit a Claim Form

You can receive a Cash Payment of up to $110. Or you can receive a Credit Certificate of up to $210 for a future purchase from ASUS. To get these benefits, you must submit a Claim Form (unless you qualify for an Automatic Credit Certificate as explained in the next paragraph).

If you already sent a complaint to Defendants about a Power Defect and/or Overheating Issue prior to March 19, 2019, as reflected by Defendants’ records, you will get an Automatic Credit Certificate, and you are not required to submit a Claim Form. You must still submit a Claim Form if you want to receive a Cash Payment instead.
Postmark or Online Submission Deadline:

April 3, 2020

Opt Out

Get out of the lawsuit and the Settlement. This is the only option that allows you to ever bring or join another lawsuit raising the same legal claims against the Defendants. You will receive no Cash Payment or Credit Certificate under this Settlement, and no right to obtain a Qualifying Repair under the Extended Warranty. Postmark or Online Submission Deadline:

April 3, 2020

File an Objection

Write to the Court about any aspect of the Settlement you don’t like or you don’t think is fair, adequate, or reasonable. If you object to any aspect of the Settlement, you must submit a written Objection by the Objection Deadline: April 3, 2020. Your objection must follow all the procedures stated in the body of the Notice under “Can I Object to the Settlement?” Postmark or Filing Deadline:

April 3, 2020

Go to a Hearing

Speak in Court about the Settlement. If you wish to object to any aspect of the Settlement at the Final Approval Hearing, in person or by counsel, you must submit a written Objection by the Objection Deadline noted above and file and serve a Notice of Intention to Appear by April 16, 2020. See the “Can I Object to the Settlement?” section of the Notice for more information. April 30, 2020 at 1:00 P.M. PDT

Do Nothing

You will not receive any payment; also, you will have no right to sue later for the claims released by the Settlement.